Trust Policy

Mtjcart is the online shopping webstore, unlike other webstore we provide customers or buyers and sellers a unique protection system. We take care of the customers information and easy navigation across the store.

As a marketplace hub, Mtjcart ensures buyer protection by our comprehensive trust policy. While you buy from us you are worry free about all the questions which normally clicks in customer mind, is it safe to transact here?, Is my money is safe?, How may be the quality of product I am buying? and so many like this.


What is Mtjcart trust? 

Mtjcart.com having a wide options and methods to protect customers from any type of fraud or forgery and illegal and fake transactions happen over the Mtjcart.com. Mtjcart.com having suitable tools to scan the market and marketplace to avoid the failure and frauds. Customer can pay at Mtjcart.com with full assurance. 

1. We provide the sure seven days return warranty. Without any single questions asked in genuine cases. 

2. Provide safe payment gateways. 

3. Provide best quality products with pre-scanning from Quality check department. 

4. Ability to search and compare the best and fair price item for you. 

5. Provides various discounts and extra offers 24x7 and without coupons applicable even. 

6. Provides coupons discount if you are loyal and help to spread the word.


Is it Safe to Buy from Mtjcart.com?

Here we ensures customers safety for buying product at Mtjcart.com.

  1. We keep safe environment when you transact. A fully safe payment page where you can buy safely.
  2. Your products are pre checked before dispatch for Quality and for the return of money you paid to us. 
  3. We keep fraud prevention system in our webstore, where Fraud Transactions easily prevented.
  4. The sellers who have your products are real, trusted, verified and reputed sellers.


To keep this rules follow we provide sufficient privileges to enquire about the Seller and Product they are buying. Sellers are well screened and only those who can fulfill your orders timely and safely are welcomed on our Seller Dashboard. 

All the sellers are authentic, genuine quality products are sold by all the Mtjcart Seller Team. The warranty and guarantees are availed as from the Manufacturer or Seller if availed on the product. 

At Mtjcart, we keep our trust policy to be followed by all the team and Mtjcart Sellers as well. 


How you assure us for any trade we do at Mtjcart.com

We provide you below facilities when you buy at mtjcart.com

a) 7 days return policy is strictly followed at Mtjcart.com. If you inform us within 48 hours of order recieving. We will Accept your order for return if you are not satisfied with Quality, Size, Late delivery (Not applicable for all categories*).

b) No question asked full return to you if your issue not resolved within 30 days of your product returned at our end. In case the claim found truthful and valid by Mtjcart quality assurance team.

c) Your product not dispatched within 3-5 days of our order taken and promise of shipment in order alter you recieved after your order accpetance.

d) Not delivered in 15 days after shipment from Seller or Mtjcart.com end. (Not applicable for all categories*)

e) Our trust team promise you for the quality to maintain for the price you paid. If you are not getting the quality product according to the price you paid, Mtjcart.com helps you to get your product replace. 

f) You can approach our team by fill up the feedback form we provides you for the return. You can request return online. 

g) For size issue we help to resolve your problem immediately. You can read details about the return procedure and ways.  


How We Return?

At Mtjcart.com we follow simple return rules. 

  • Buyer should inform us within three days of receiving the product. 
  • The product must be in original condition as sent by Seller.
  • Buyer can return for  Size, Color, Fit, Quantity and Quality issues
  • Buyer can also return the product in case product is defective and Damaged.
  • The product must be Tagged as at time of receiving the product.
What If Delivery is Late?

If you received the product not at right time as promised during fulfilling your order. You can complaint to us and we will warn and take extra care in future for such delays and avoid the such reasons again.

However some unconditional reasons weather, traffic and person specific may not in our hand.*

In case of pre-shipment delays you can cancel the order by contacting us through email or filling our contact form. 


What if the product promised is not avail?

We keep strong watch on the actual inventory. However sometime it may possible that the product is locally sold out. In such cases we remove the sellers who make such mistake in inventory management. 


How you promise to give unique buying experience?

See? Our efforts to make mtjcart.com  as unique and fair price shop is never let down.  We are completely trying from past several year to serve our customers best in industry. We are growing at fast pace. We are best from the other competitors in following ways.
Our rates are best in Market. We are including large products of Ladies Wear. Happy Returns policy where your returns are so easy when you really worth it.

  • Easy Navigation
  • Fair Price
  • Mobile Friendly
  • Android App
  • Easy Returns


How are you protect buyers and sellers?

Money protection

Authentic Sellers

Safe and Secure transaction

Use SSL for the safety of customer data. 


Do you really have SSL in your own website?

Yes, a 128 bit Comodo Positive SSL is installed to prevent your informations at mtjcart.com. However you will be taken to the highly secured environment during the transactions at mtjcart.com. 


Your payment ways are 

- Ccavenues

-Payumoney

-Banktransfer


You are having all the payment options here.